

If something does go wrong (the interviewer drops offline, for instance, or some connection fails) pause until it is sorted out.Join the interview in good time before it is due to start to resolve any technological issues.You may use two screens: one for video connection and one for notes and prompts. Decide how many screens you intend to use during the hearing.Be aware that sometimes the camera/video can be turned off by the interviewer and the sound muted by default when you join a hearing electronically.Know how to turn the camera on and off, how to mute the microphone and to adjust the volume.Test the technology before the interview, including the camera, microphone and sound settings.



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